How to purchase Products from us
:yinglong :2017-11-22 09:31:01
We are yinglong(herohome) superhard materials manufactory. We specialize in blades and grinding wheels. If you are interested in our products, we have a complete purchase process to introduce for you.
As shown in the picture,
1-inquiry. Whether you learn us from the Internet, exhibition or other ways, you can contact us as your wish (no matter through email or social media). Once we received your inquiry, our salesman/ saleswoman will reply you in time.
2-Quotation. After confirm the information, we will provide you our best price with detail technical information. If you have any question, please feel free to let m know.
3-Place an order. Through our communication, If we solved your problems and you can accept our price, we are very happy to build a business relationship with you. For the first cooperation, if you don’t trust our quality, we are also very willing to recommend you a trail order with a small quantity. After test our quality, then we believe that we will have good-long cooperation.
4-Payment. We can accept a variety of terms of payment. Besides general bank transfer, we can also accept payment by West Union, PayPal and so on. Meanwhile, besides USD, we can also accept many other currencies.
5-Production. If you have concerns about the production, you can rest assured that we are a professional factory, a complete set of strict production processes, We are very strict for the production time of the grasp, as long as the customer under the order, we communicate with the factory to confirm a good time, we will immediately notify the factory to arrange production, absolutely not time in the delivery of a trace of neglect and delay.
6-Quality testing. We are responsible for each of our products, Each product before delivery from our factory need to do a strict quality testing according to the customer's requirements. Including size, specification, granularity, abrasive, and the dynamic balance of grinding wheels. We have professional testing machine. If the product is not qualified, such as the abrasive layer is cracks, grinding wheel swing, fail to meet the tolerance standard…The quality inspection department will stop flow up and Requires re-production or repair.
7-Packing. After pass the test of inspection department, our packing department will start packing. We also have strict requirements. First of all, it must be pollution-free and not allowed to leave any fingerprints on the product. For appearance, marking and internal packing, we will also follow the contract. (We have professional laser marking machine, according to the customer's requirement, it can make the designated mark). All the products of our company are packed independently. Put Into a Small Elegant Paper-Carton Box Without Shaking, Corrupting & Pressing. All Products Inside Corrugated Paper Boards For Anti-Shaking & Anti-Pressing; And are Strongly Packed Inside Exported Corrugated Cartons Without Shaking.
8- Delivery. We have been cooperation with FedEx, TNT and DHL express for many years which provide DOOR TO DOOR services. Therefore, we can get a very favorable freight cost. This will increase our competitiveness and help us cooperate with customers at a more favorable price.
9-After sale services. We hope that every customer can give a feedback after using the product. This is very important for both of us! In this way, we can timely help customers solve problems. All technical advice is free.