Quality Testing, Appearance Control and Services of HEROHOME
:yinglong :2017-09-12 10:31:23
We are yinglong(herohome) superhard materials manufactory. We specialize in blades and grinding wheels. “The standard begins with the best work, the service comes from sincerity” is our corporate philosophy. We have been adhering to the tenet of "Product first, best service" in terms of product quality and technical service. Strict control of product quality, no bad substitutes or inferior products are not allowed. It is Absolutely not allowed to reduce the quality of the product and the price reduction, because we want to protect the company's long-term good brand image.
We are responsible for each of our products, Each product before delivery from our factory need to do a strict quality testing according to the customer's requirements. Including size, specification, granularity, abrasive, and the dynamic balance of grinding wheels. We have professional testing machine. If the product is not qualified, such as the abrasive layer is cracks, grinding wheel swing, fail to meet the tolerance standard…The quality inspection department will stop flow up and Requires re-production or repair.
After pass the test of inspection department, our packing department will start packing. We also have strict requirements. First of all, it must be pollution-free and not allowed to leave any fingerprints on the product. For appearance, marking and internal packing, we will also follow the contract. (We have professional laser marking machine, according to the customer's requirement, it can make the designated mark). All the products of our company are packed independently. Put Into a Small Elegant Paper-Carton Box Without Shaking, Corrupting & Pressing. All Products Inside Corrugated Paper Boards For Anti-Shaking & Anti-Pressing; And are Strongly Packed Inside Exported Corrugated Cartons Without Shaking.
All of these above items will be double check by factory department and sales staff to ensure that the products are accurate.
Besides, Regarding our services, for any technical questions, our technical aspect, Our technicians will provide 100% support. For domestic customers, we can solve them by visit. When you have any technical problems and questions, you can contact us at any time. We have many years of production experience, as long as the client raises it, we will try to help you solve it. The customer's feedback to our products and services are most important things, Whatever the problem is, we'll follow up until the problem is solved for free.
In the end, I would like to share you our transport services. We have been cooperation with FedEx, TNT and DHL express for many years which provide door to door services. Therefore, we can get a very favorable freight cost. This will increase our competitiveness and help us cooperate with customers at a more favorable price.
All employees of yinglong(herohome) will do their best to do their job well and support our customers.